Distribution

In dropshipping, much like in any other type of business, suppliers have a very important role. They arrange the delivery of the products to dropshipping store customers. As a result, the suppliers are responsible for the process of order distribution – and ultimately, for the customers’ satisfaction.

What is ecommerce distribution?

Ecommerce distribution is the process of transferring the order from the manufacturer to the customer. Here, the goal is to ensure that online shoppers get their orders quickly, with no damages or mix-ups in their content, and without overpaying for delivery.

For many businesses, a DHL ecommerce distribution center plays a vital role in this process. Products are processed and shipped from various ecommerce distribution centers, ensuring that customers receive their items efficiently.There are multiple DHL ecommerce distribution center locations across different regions to facilitate smooth order fulfillment.

What is distribution ecommerce management?

Ecommerce distribution services consist of all the aspects involved in delivering the product from one location to another, including:

• Packaging

Safely packaging the products is necessary, so that it doesn’t get damaged during transportation. This is why it is common for dropshipping business owners and for ecommerce for wholesale distribution businesses to contact their suppliers and ask about their customary packaging practice. Also, this presents a great opportunity to check for authentic customer reviews to see what previous buyers think about the quality of the packages. This is exceptionally important for the businesses that dropship fragile, technically complex, or heavy items.

• Order processing

Once a buyer submits an order, the dropshipping store owner needs to redirect it right to the supplier. This way, the original seller’s team that is responsible for distribution will be able to start planning the delivery right away. It’s crucial for cutting down the shipping time and increasing customer satisfaction, as the ecommerce distribution network involves multiple stages, from sorting out the stock to packaging and delivering it in an opportune way.

• Logistics

For every order, the logistics have to be accounted for. In a situation where the products need to be shipped overseas, agreements have to be in place for the product to be transported quickly and without any unexpected issues. Fortunately, dropshipping store owners do not have to make these arrangements – instead, the product supplier handles this task.

• Communication

Communication needs to be established between all parties involved in the transaction of the product. This is a necessary precaution so that everyone involved in the distribution process knows that the right products are shipped and customers are informed about the delivery status. If there are any delays, the people responsible for the shipment need to report the information to all parties involved so that necessary arrangements can be made to fix the problem.

Differences between the distributor and wholesaler

It is common for people to mistake distributors for wholesalers. To elaborate on this, usually, a distributor is always in close contact with the manufacturer as this creates the opportunity to sell more products. At the same time, distributors communicate with wholesalers, who in return, resell their products.

On the other hand, a wholesaler рurсhasеs, ѕtоrеs, and dіѕtrіbutеs рrоduсtѕ thеу obtain dіrесtlу frоm mаnufасturеrs. Wholesales work closely with retailers and sell them products in bulk at a discounted price.

Consequently, distributors are an important element of the buying and selling process. They act as a middleman between the customers and the manufacturer. To find the right supplier – and therefore, a distributor – for their businesses, dropshipping store owners are kindly welcome to use the free sellers’ database that contains the information on the most reliable suppliers to partner with.

Product distribution in dropshipping

In the dropshipping business, the supplier takes on the responsibility for managerial tasks, like packaging, storing, and shipping the goods.

On the other hand, tasks that are related to marketing the goods is the responsibility of the dropshipping store owner. He promotes products or services through social media, pay-per-click ads, etc. Essentially, the goal is to bring consumers to the store through different channels of promotion.

When a customer purchases something from the dropshipping store, the store owner will contact the supplier to ship the product. The business owner will purchase the product from the supplier and send him the customer details. Therefore, the dropshipping model helps the suppliers to extend the scope of their product and reach a larger audience.