Sellvia LLC may offer new subscription plans and may change them and their features from time to time. If you sign up for a subscription plan, you agree to the terms, conditions and limitations associated with them that are published on sellvia.com.
Sellvia Pro Subscription with a Free Turnkey Store
Description of the service
Sellvia Pro subscription provides access to the Sellvia account where you can manage your subscription and monitor your orders and also provides you with a free turnkey store filled with a selection of products of the Sellvia Catalog. It also allows you to place your orders for the Sellvia products at the Sellvia US Fulfillment Center to ensure fast delivery to your US customers. The shipping of the Sellvia products is only done within the USA.
The free turnkey store is a WordPress site with the Sellvia platform plugin and free hosting service.
Sellvia platform plugin is an e-commerce plugin, this it cannot be used together with other ecommerce plugins (like Woocommerce, Alidropship, etc) or be substituted by such plugins in your free turnkey store.
The free hosting meets all the needs of the site but has limited management options. The tasks that require access to the hosting settings are done via third-party plugins or by contacting firstname.lastname@example.org.
The store and its hosting are provided for free as part of the offer as long as you have the Sellvia subscription active on your site. You can only have one Free Turnkey store connected to the Sellvia Pro account.
The free turnkey store creation includes:
- Free domain name (unless a premium domain is selected in the survey/ all the domains we offer are brand new and located in .shop/store zone.)
- Free hosting
- One branded email address (email@example.com)
- Theme customization
- 50 free imported products
- Reviews of the products
- Mailing Service Setup
- Basic SEO Meta Data
The free turnkey store creation does not include:
- Payment Gateways setup
- Traffic report setup
- Social Pages Creation
- Social Media advertising setup
These tasks can be set up by the customer with the support guidance. Social Pages creation can be ordered as a paid service.
Fee: $399 per year
Free Trial: 14 days (since the store access details are provided)
Sellvia Pro subscribers are entitled to the assistance of a personal manager who is assigned to them after they receive their free turnkey store. The manager contacts the customer by email within a few days after the store is ready. The personal managers provide general guidance, help with the integration of the payment gateways, facilitate the store management by providing an onboarding tour of the store at the customer’s request, and consult on ways to promote the store. The customer can also contact support at firstname.lastname@example.org with any questions about the site and its work, and Sellvia features.
Changes in the store
The niche of the free turnkey store, its theme and domain can be chosen in a short survey that you complete after signing up. Once a store has been built and its access details sent to you, the store cannot be re-made with a different niche or theme. However, you can make the changes to your store theme, customization, settings, niche and choice of products to your liking on your own.
In order to subscribe you need to provide your email and credit card details on the checkout page.
By providing these details and signing up, you agree to the present terms, confirm that you are aware that the Sellvia subscription is a recurrent payment that will continue automatically and authorize Sellvia yearly subscription fee to be collected after the end of the trial from the card that you provided when signing up unless you notify us before the charge is made that you would like to cancel the subscription or unless you cancel your subscription yourself in your Sellvia account.
The free trial starts on the day when your store access details are sent to the subscriber by Sellvia. The store is built on the next business day after you place the order (i.e. if the order is placed on Friday, Saturday or Sunday, the store will be built on Monday). Please note that if you prefer to use your own domain, the process will take 1-2 business days after you point your domain to our servers and notify your personal manager about it. If you haven’t received an email with the access details after the end of the next business day after subscribing, please contact email@example.com.
Renewal of the Subscription
After the end of the free trial period, the subscription yearly payment is charged automatically without additional notification or authorization from the card that you provided when subscribing. The subscriber takes the responsibility to have sufficient funds on the card necessary to renew the subscription by the payment due date.
You can cancel your Sellvia Pro subscription plan at any time. Cancellation means that your subscription stays active till the end of the paid period or trial but will not be renewed after it is over. To cancel the Sellvia subscription, you can either click the “Cancel subscription” link in your Sellvia.com account in the API keys section or contact Sellvia customer support at firstname.lastname@example.org with the cancellation request. If you cancel the subscription through Sellvia customer support, please make sure you have received the confirmation of the cancellation from a Sellvia support representative.
Since the Free Turnkey Store is part of the subscription, it is also canceled when you cancel the Sellvia Pro subscription.
Sellvia provides a full 100% refund of the Sellvia subscription payment within 30 days of the date of the payment. The yearly subscription fee of the subscription used for longer than 30 days is not refunded.
The services ordered when subscribing to the Free Turnkey store and provided to you are non-refundable.
Termination of Service
In case the subscription has not been paid on a due date, it becomes inactive immediately. After 80 days, Sellvia deactivates its free hosting and deletes the Free Turnkey Store that is part of Sellvia Pro. The deleted Free Turnkey Store cannot be recovered.