Knowledge Base

License activation and transfer

How do I activate my license key?

Once you have purchased the plugin, you will receive a notification email with your AliDropship license key. To activate it, copy the key and go to Dashboard => AliDropship => License. Paste the key it into the Your License Key field and click on Activate.

How many websites can I use my license key on?

One license key can be used on one domain name only.

Can I transfer my license key to another domain?

In case you decide to change a domain name, your AliDropship plugin license key should be reset. Please forward your request to AliDropship support team and your license will be reset shortly, so that you can activate it on your new domain.

Why am I unable to activate my license key?

The most common reason why your license key cannot be activated is domain name discrepancy. It can take place after SSL certificate has been installed on your website. Go to Dashboard => Settings => General to make sure your WordPress Address (URL) and Site Address (URL) are the same as your domain name. Change ‘http’ to ‘https’ in these fields if your domain name contains https.

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