Knowledge Base

Importing reviews

The Import reviews option of AliDropship plugin allows to add AliExpress buyers’ feedback directly to the product pages of your store.

To apply necessary settings, go to AliDropship => AliExpress => Import Reviews.

Star rating and number of reviews

From the dropdown menus select the star rating and the number of reviews per product you want to import.

Import reviews from my country only

You can import reviews left by customers from a particular country. Before importing reviews and applying this setting, go to AliExpress.com and select necessary country in regional settings.

Translate reviews into my language

Please note that your language must be included in the list of languages officially supported by WP. To check this, go to Dashboard => Settings => General => Site Language.

Ignore images in reviews 

Some AliExpress buyers attach images to their product reviews. Use this option if you do not want to import reviews with product pictures.

Import reviews with images only

Enable this option if you want to import reviews with attached product pictures only.

Upload images to server

If this option is activated, all images attached to reviews will be uploaded and stored on your server.

Apply only to products without reviews

Enable this option if you want to import reviews only for products that don’t have any reviews yet.

After applying necessary settings, click Import button and wait for a progress bar to finish.

If you need to add reviews to a particular product in your store, go to Product Options => Reviews and click Import.

Frequently Asked Questions:

  • The product on AliExpress has 100 reviews, but the plugin imported only 50, why? 

The plugin skips reviews from the same users and reviews without any text. Also, if you choose import reviews with images only, the number of reviews could be less, because product could not have that amount of reviews with images. That is the reason why the number of imported reviews may be different from the number of reviews presented on AliExpress.

  • How can I edit or remove reviews?

Go to your WordPress Dashboard => Comments to manage your reviews.

  • How to disable email notifications when importing reviews? 

Go to WordPress Dashboard => Settings => Discussion => check off these boxes:

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